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English (US) Deutsch Español Français Italiano 日本語 Submit a request Sign in Welcome to the Help Center. How can we assist you today? Account Buying Selling App Database & Contributing Policy Promoted articles How To Get The Most Out Of Support Communication is not only the key to a successf... How To Stay Up-To-Date On News If you are interested in receiving messages fro... U.S. Sales Tax In The Marketplace We know that understanding U.S. sales tax law c... Apple Music On The Android App Are you as excited as us to be able to listen t... Apple Music On The iOS App Are you as excited as us to be able to listen t... Community Guidelines The Community Guidelines apply to the Forum, Gr... Account General How To Get The Most Out Of Support How Can I Help Translate ? How Do I Log In To My Account? Troubleshooting Account Issues How Do I Use The Dashboard? How Does The Wantlist Feature Work? See all 13 articles Account Settings How To Stay Up-To-Date On News How Do I Change My Profile Picture? How Do I Change My Username? How Do I Change My Account Settings? How Do I Change / Reset My Password? How Do I Change My Shipping Address? See all 8 articles Account Status How Do I Activate My Account? Suspension Guide How Can I Close My Account? Feedback Ratings Buyer & Seller Feedback FAQ Feedback Guidelines Feedback Review & Removal Buying General Safe Buying Tips Why Do I See Sales Tax On My Order? Placing An Order How To Buy Music On Why Do I See The Message “You Do Not Meet This Seller’s Minimum Buyer Rating Requirements”? How Can I See How Much Shipping Will Cost? How Can I Make An Offer? Help With An Existing Order What Do The Different Order Statuses Mean? I Just Placed An Order - What Do I Do Now? Why Does Show "Payment Pending" On My Order? Can A Buyer Update The Status Of An Order? How Can I Cancel An Order That I Placed? I Placed An Order, Then Decided I Didn’t Want It. Now I Have Negative Feedback. What Can I Do About This? See all 15 articles Selling General U.S. Sales Tax In The Marketplace What Do I Need To Set Up My Seller Account? How To Sell Music On Where Can I Access Sales History? Australian Goods & Services Tax (GST) Seller Guidelines & Best Practices See all 13 articles Seller Settings Isn’t Accepting My PayPal Email Address - What Should I Do? What Are Seller Terms? What Are Automatic Shipping Policies? What Is The Minimum Buyer Rating Feature? What Is The Automatic Non-Paying Buyer Feature? Payments Program Inventory Management How Can I Manage My Inventory? How To Grade Items How Do I Accept An Offer? How Can I Re-List An Item After I Cancel An Order? I Want To List A Release For Sale, But It Is Not In The Database How Do I Include An Audio Clip In My Sales Listing? See all 12 articles Help With An Existing Order I Just Received My First Order! Now, What Do I Do? How Can I Update The Status Of An Order? Why Was An Invoice Automatically Sent To My Buyer? How Can I Remove An Item From An Order Page? Types Of Order Cancellations How Can I Merge Multiple Orders Together? See all 14 articles App Android Apple Music On The Android App How To Search In The Database When Using The Android App How To Add To Your Collection On Android How To Use The Collection Feature On Android Add To Wantlist & Use The Wantlist Feature How To Place An Order Using The Android App See all 9 articles iOS Apple Music On The iOS App How To Search In The Database When Using The iOS App How To Add To Your Collection On iOS How To Use The Collection Feature On iOS Add To Wantlist & Use The Wantlist Feature How To Place An Order Using The iOS App See all 7 articles General App FAQ Database & Contributing Starting Out: Guides for New Users Overview Of How Is Built Quick Start Guide For New Contributors Tips For Faster & Easier Submissions How To Browse & Search In The Database How To Find Information On A Vinyl Record How To Find Information On A CD See all 10 articles FAQs about Submitting and Editing How Can I Get Removed From The CIP? How To Copy A Release To Draft FAQ For Artists And Labels Database FAQ What Do I Write In The Submission Notes Field? Full Submission Guidelines CSV_To_Draft Community Guidelines Overview of Submission Guidelines for Releases Database Guidelines 1. General Rules Database Guidelines 2. Artist Database Guidelines 3. Title See all 24 articles Glossary Database Glossary FAQs & Guidelines for Comments & Reviews How To Post A Review Policy General Community Guidelines California Employees, Contractors, And Job Applicants California Privacy Notice How To Adjust Account, Notification & Other Privacy Preferences Self-Serve Advertising Payment Policy Application Name and Description Policy See all 13 articles Marketplace Sales & Transaction Policy Offensive Marketplace Item Guide Platinum Seller Program - Terms Of Service Payments Policy Shipping Labels Terms of Service for .com Database Information For Artists And Labels Intellectual Property Policy How Do I Report Copyright Infringement? 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